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C Squared Systems, LLC is an RF engineering, consulting, and software development company specializing in providing services for seamless wireless coverage from RF analysis to design and implementation of DAS systems and Wi-Fi networks to remote monitoring and management of complex multi-vendor environments.
Site Portal, a customizable Web-based software, was engineered by C Squared Systems Systems to remotely monitor and manage these complex multi-vendor environments.
Since 1999, C Squared Systems has executed turnkey in-building wireless solutions using state-of-the-art analysis tools to deliver RF solutions that exceed project scope and customer expectations.
Our experience, technical expertise, and diverse projects in the wireless realm have allowed C Squared Systems to continually evolve as new technologies are developed and the demands of our customers change.
Title : Technical Customer Success Specialist
Location : NH
C Squared Systems is currently seeking a dedicated Technical Customer Success Specialist to join our team.
In this role, you will be instrumental in developing strong, lasting relationships with our customers, guiding them from the initial stages of implementation to long-term success.
Your responsibilities could include acting as the main point of contact for customers, providing best practice advice, ensuring successful product implementation, and responding to customer inquiries.
You will own strategic relationships with our customers, working with everyone from frontline technicians to members of the C-Suite.
The role requires someone who can develop a deep understanding of our products, to bridge the gap between our customers and our internal technology teams.
You’ll serve as the product expert, guiding the user experience for customers, and owning customer satisfaction through their use of C Squared Systems’ products.
A proven track record of creating and maintaining deep, lasting relationships with customers is a must, as you’ll be dealing with technical and complex issues while creating excitement and loyalty with our customers.
You will also provide sales support and implement business growth strategies. We will train you on our specific business operations and arm you with product knowledge, but you should have experience in business management, particularly with customer support systems, such as customer relationship management (CRM) software and ticketing systems.
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Last updated : 2024-04-26
Full Time
$65k-83k (estimate)
04/28/2024
07/26/2024
The job skills required for Technical specialist include Customer Support, Communication Skills, Initiative, Attention to Detail, Verbal Communication, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical specialist positions, which can be used as a reference in future career path planning. As a Technical specialist, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical specialist. You can explore the career advancement for a Technical specialist below and select your interested title to get hiring information.
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Responsible for providing technical support to Safety Specialists, Management, and Staff throughout SCE's large territory.
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Develop and prepare technical capacity building plan and execute effectively through the hands-on trainings, mentoring, workshops etc.
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They ensure that all technical aspects are functioning optimally.
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Choosing the right major is always an important step when researching how to become a Technical Specialist.
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Technical specialists use programming skills and languages, such as SQL, to rewrite programs and applications.
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They should be technology-savvy and be able to resolve all the technical difficulties.
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You must have good technical skills such as a working knowledge of HTML, CSS and JavaScript are also useful.
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